Support
When a client needs can’t figure out how to update their website, then even the best CMS is useless. We understand support. Here are the ways we offer support to our Javelin CMS users:
CMS Training
When your website is ready to go live, you will have the opportunity for one-on-one training. If you would like to come in to our office for a training session, that’s great. We also offer remote training. This is an excellent opportunity to get questions answered, get introduced to our support website, and do some “hands-on” editing yourself.
Support Website
If you need support, you can always access our Javelin Support website. Our Javelin Support website can help you learn how to update and maintain your website. On the website you will find:
- Step-by-step instructions
- Video tutorials
- Support ticket system
How-To Videos
Watch and learn. We've created dozens of video tutorials that will guide you through tasks and administration features. Find your topic and open the video right next to your Javelin CMS administration system. Our clients find these videos helpful and easy to learn from.
Talk to Us
You can also call us if you need a more personal response. We will do our best to take your call when you call. If we’re not available to take your call, we will do our best to get back to you quickly.