Customer Support

Lose your login? Need a Javelin CMS training for a new staff member? Got a billing question? We provide training, hosting, and support for every website we build. Yes, we can help you.

Website customer support

Help Desk Support

Probably the most effective way to get an urgent issue addressed. Simply login and post your request. Help Desk tickets go directly to the individuals who will be assisting you.

Email Support

If you you don’t know who to email, send it to info@back40design.com and we will route the request to the correct staff member.

Phone Support

If you call 405-478-4080 Extension 3, during business hours, a real live person in our office answers the phone. After hours, we utilize a voice messaging system.

In-Person Support

We’re happy to help. Call ahead so we can schedule some time.